Does Six Sigma Stifle Innovation?

Hi,
I agree 100% with the quote from WSJ "it can actually get in the way of" innovation. I think this depends on how Six sigma is implemented in a company - if you have a strong focus on data collection and analysis this can easily result in "analysis paralysis".

The key for me is to find the right balance - not to rush into implementations without analyzing first but also not to avoid sensible improvements just because Six Sigma quality data is hard or impossible to come by.

If the management of a company is afraid to take decisions then Six sigma can be a marvelous excuse for them - but this is hardly the fault of the methodology.

Regards
Sandor

Human Factors usability perspectives work hand in hand with the application of six sigma during design. You don't stifle innovation you just ensure it is applicable an usable.

Just think of the the questions you ask: who is the customer (user), is it designed for their ability (parameters), do you have an understanding of the science behind the design...? Nobody says you can't think out of the box, it just gives you a way to validate out of the box before you spend all your income.

Without mentioning the company, there was once a company who developed a great innovative touch screen training and orientation package for all new employees, yet when implemented the new employees failed their tasks.....oops because it was a low paying job many of the users could not read.

Chris

Six Sigma does not promote innovation. Innovation requires one to make mistakes to a certain degree.

If you do not make mistakes you cannot innovate. Therefore if a company wants to establish culture of innovation, six sigma is not the solution. Usually companies apply six sigma when there is no innovation within the firm and their market share is tight because their products come to the end of their market cycle.

Innovation is an exploratory process, but Six Sigma is about exploitation of existing products.

The largest hindrance to innovation is the experiential prism that people must gun everything through to comprehend any situation and/or problem that confronts them. We have seen repeatedly in many Six Sigma projects were using data, qualifying measurement systems, and testing new ideas has freed peoples minds for new ideas.

When beliefs are tested with data they are either validated or rejected based on facts. Once a clear set of facts are established it creates context and understanding for a problem. It will frequently change the proverbial box that people live in. Rather than assisting them with cute sayings such as "think outside the box" (it sounds very managerial but is of very little help) step up and show some leadership and create a realistic box for them to innovate in.

With the rate of change that we see today it only makes sense that experience atrophies at a similar rate. People need a way to separate what is relevant from what is no longer relevant and the SS methodology will do that by design. Does it create new ideas? No. In the hands of people with vision it can help create the environment and opportunity for innovation.

How many Six Sigma projects are actually created to implement old known solutions? The intent should be to identify a new solution otherwise what id the point of the project? If you cannot find innovation in your current projects there may be something seriously wrong with your project selection process!

Six sigma is Business improvement tool & it can help us in continuous improvement methods.during six sigma evolution also it was clearly told it as Improvement tool but innovation tool.

Innovation is different from Six sigma, but DFSS will certainly lead you to innovation, other tools are Green Y Analysis, robust engineering.

You can either speak from what you have been told or you can speak from what you experience. The output of Six Sigma is a controlled process relative to where the project begins. The input is uncontrolled at some level so it has become a project. If the solution is known it should not be a project. You go from point A to point B without a known solution. How do you do that without innovation at some level. It cannot be done.

If you operate from a level that says this tool does this and that tool does that you will have truncated results because that is a very superficial level of understanding of how people think and behave and what the tools are capable of producing.

Just my opinion.