IQPC Day Two: Richard Goldberg, Cisco

Day two began with remarks by Steve Dubrow, today’s conference chair. Richard Goldberg, Vice President of Corporate Quality at Cisco gave a terrific overview of Cisco Lean. First he explained what Cisco Lean is:

Cisco Lean is going:
• From push to pull
• From higher inventory levels to inventory reduced across supply chain
• From redundant processes to simplified consol and more efficient processes
• From higher IT systems complexity to increased flexibility and scalability of IT systems
• From good supply chain management to best in class supply chain management

Next he spoke of the Lean change elements:
• People – evolving roles
• Process- simplify
• Tools and systems – process focuses architecture
• Strategy execution

And finally Cisco Lean results:
• 40 % reduction in inventory to contract managers
• Purchase order transition to partners
• Component manufacturers accepting purchase orders directly from Cisco

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